About Letora
An Exempt Accommodation framework built for hands-on HMO landlords who want to access enhanced housing payments while retaining control of their properties.
Who We Are
Letora operates an Exempt Accommodation framework for HMO landlords across the UK. We provide the regulatory infrastructure, compliant tenancy documentation, and payment processing that enables qualifying properties to achieve Exempt Accommodation status.
We are not a property management company. We do not take over your property or manage it on your behalf. Instead, we recruit hands-on landlords—Operators—who want to manage their own properties within a professional, compliant framework.
This distinction is fundamental to how we work. You retain operational control of your property. You handle day-to-day management, maintenance, and tenant relationships. The framework provides the structure that enables access to government-backed housing payments at enhanced rates.
What We Provide
The Letora framework supplies the infrastructure that enables Exempt Accommodation status. We handle the regulatory and administrative requirements so you can focus on operating your property.
- •Regulatory status: The framework structure that enables your property to qualify for enhanced Universal Credit housing payments, exempt from Local Housing Allowance caps
- •Compliant documentation: Tenancy documentation structured to meet Exempt Accommodation requirements, ensuring the regulatory status applies correctly
- •Payment processing: Collection and distribution of housing payments from a single source, simplifying your income management
- •Tenant referrals: Access to referral pathways for eligible tenants, with discretion over acceptance remaining with you
For a detailed explanation of how our Exempt Accommodation framework operates, including income structure and responsibilities, please visit our dedicated page.
What You Provide as an Operator
Under this framework, landlords are Operators. This is a hands-on role. You are not a passive investor waiting for income to arrive. You are actively managing your property within framework guidelines.
- •Property management: Day-to-day operations, maintenance decisions, and property upkeep are your responsibility
- •Tenant relationships: Queries, issues, and behavioural management are handled by you directly
- •Maintenance and repairs: You arrange and pay for all maintenance and repair works
- •Compliance within framework: Maintaining property standards that meet framework requirements
This arrangement suits landlords who are already comfortable with HMO management and want to access enhanced yields through government-backed payments. If you are seeking a completely hands-off arrangement, this framework is not designed for you.
Our Values
Transparency
We are clear about what this framework is and what it is not. It is not a passive income arrangement. It is not a rent-to-rent scheme. It is not property management. Landlords deserve honest, straightforward communication about the structure, the requirements, and the expectations from the outset.
Compliance Focus
Exempt Accommodation operates within a regulated framework with defined standards. We take compliance seriously. Our documentation is structured to meet regulatory requirements. Our property standards are documented and enforced. The framework only works when it operates correctly.
Landlord Empowerment
You remain in control. You own your property. You operate your property. You decide which tenants to accept. You manage the day-to-day. The framework provides the infrastructure; the operational decisions remain yours. We believe landlords who are invested in their properties make the best operators.
Professional Standards
Operating supported housing comes with responsibilities to tenants, to the regulatory framework, and to the wider sector. We maintain defined standards for properties within the framework. We expect Operators to meet these standards consistently. This protects tenants, protects the framework, and protects your long-term position.
What This Arrangement Is Not
To ensure expectations are correctly set, we are explicit about what the Letora framework does not provide.
Not Property Management
We do not manage your property. We do not handle maintenance, tenant issues, or day-to-day operations. Those responsibilities remain with you as the Operator.
Not a Passive Investment
This framework requires active involvement from you. If you want someone else to manage everything while you collect income, this is not the right arrangement.
Not Income Regardless of Occupancy
Your income depends on maintaining occupancy. Void risk remains with you. If rooms are empty, you receive no income for those rooms.
Working With HMO Landlords
We work with landlords who are already comfortable with HMO management or are willing to learn. Our model suits those who want to access higher yields through government-backed payments while retaining operational control of their properties.
We are selective about the properties we accept into the framework. Each property is assessed for suitability before any agreement is reached. Not every property qualifies, and we are transparent about the requirements from the outset.
If you are interested in understanding whether your property might be suitable, we welcome enquiries. There is no obligation at the enquiry stage, and we are happy to explain how the onboarding process works in detail before any decisions are made.
Ready to Learn More?
If you are an HMO landlord looking to access enhanced housing payments through the Exempt Accommodation framework, submit your property for assessment or book a call to discuss your situation.
No obligation. Initial assessments provided within 2 working days.
Learn More
Explore other pages to understand our approach in more detail: